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Building and Maintaining Relationships: A Guide to ‘People-First Leadership’

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April 1, 2024

By Bridget Johnson and Meredith Ford

In the fast-paced world of school leadership, it’s easy to get caught up in the daily whirlwind of tasks and responsibilities. However, amidst the chaos, it’s crucial to remember the foundation of any successful institution: relationships.

Understanding the Challenge

School leaders, like everyone else, crave meaningful connections. Traditional supervision ratios often make this difficult, but proactively nurturing these connections is essential for a thriving school culture.

Why it Matters

Strong relationships support employee retention and a positive working environment. They are not distractions — they are strategic investments in your organization’s success.

Practical Strategies for People-First Leadership

  • Self-Reflection & Awareness: Reflect on your leadership style and establish professional boundaries.
  • Modeling Empathy: Admit mistakes, show compassion, and listen without interrupting.
  • Open Communication: Foster feedback and transparency in team dynamics.
  • Trust Building: Be consistent, fair, and timely in your support of others.

How Folio Can Help

Folio schools build supportive cultures through regular, structured conversations. Their approach emphasizes ongoing dialogue, reflection, and visibility into what matters most to team members.

“The conversation is the relationship.” — Susan Scott

“The conversation is the relationship.”

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